Knowledge Centre
Here you will find our latest articles, suggestions and case studies on how insurance claims and repairs can be straightforward, and stress-free.
Do Home Insurance Companies Arrange Repairs?
Learn about the standard process for making a claim on your property insurance. Find top tips for navigating insurance claim challenges and advice for pursuing your property insurance claim with as little stress as possible.
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Expanding AIR's Mould Remediation Expertise
We have strengthened our mould remediation expertise with founder Joanne Ginty’s new Water Damage Restoration Technician certification. This helps AIR better handle water damage and mould in flood-affected properties, for quicker and safer restoration.
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Winter-Proof Your Home: How to Avoid Burst Water Pipe Repairs
As winter approaches, the risk of frozen and bursting water pipes becomes a real concern for homeowners… or at least it should do.
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As the cost of living rises, so does the risk of frozen pipes...
A strange correlation, you may think; cost of living and frozen pipe claims but, as businesses and households continue to battle with the challenges of paying high utility bills, many are keeping their heating off for as long as possible.
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Case Study: Mrs Watkins
We are finally completing some of the frozen and burst pipe repairs from the cold snap in December 2022... and we revisit the Watkins family in Waterfoot, near Rossendale, who came home from a family holiday to extensive water damage from a frozen/burst pipe.
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ACTION INSURANCE REPAIR: CURRENT JOB BOARD
From identifying, meeting and ‘herding’ suppliers to provide quotes and coordinating multiple trades, to managing the entire project from start to finish, keeping clients informed and liaising with them on kitchen and bathroom materials... We do it all, so you don’t have to.
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Frozen and Burst pipes in a Blackpool B&B
An elegant but dated Victorian house previously run as a B&B in Blackpool suffered a frozen and burst pipe last December causing major water damage, whilst 92-year-old Mrs Greaves was in hospital.
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Restoring a Historic Cottage Near Pendle Hill After Frozen Pipe Bursts
We have recently been awarded a contract to reinstate a charming cottage in the village of Newchurch-in-Pendle following frozen and then burst pipes back in December 2022. The property, originally two separate cottages merged into one, boasts walls as thick as two feet. But even these solid walls couldn’t withstand the wrath of frozen and split pipes.
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Record Frozen Pipe Claims after December's Arctic Cold Snap
Winter always brings a surge in weather-related repairs that we’re asked to get involved in, and this Winter was busier than most, for a number of reasons.
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Don't let your empty property dampen your spirits
Property owners, landlords and tenants, need to be more diligent during the winter months when it comes to carrying out maintenance checks to their property to avoid damage from heavy rain, storms and cold snaps. But when a property is empty, how do you avoid major winter damage?
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Does my insurance cover water damage?
Water damage is one of the most common causes of home insurance claims. Costs to repair water damage can be extensive, so it’s good to know if your insurance policy covers your water damage claim.
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