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about us

Action Insurance Repair is a building firm that specialises in handling insurance repairs – and works on your behalf.

Established in 2008 by Joanne Ginty, the business has carved its reputation from Joanne’s vast knowledge of the insurance industry and her team’s many years of experience working in the North West with residential and commercial customers who have been victims of flood, fire and water damage.

Someone on your side

Joanne knows how distressing it can be for your home or business to be affected by flood, fire or water damage and was inspired to offer customers a different approach to insurance claim repairs, to eliminate hassle, waiting time, and stress when you simply need someone on your side...

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So, how does it work?

In a nutshell, we assess, quote, and repair your property, all in one place, saving you the hassle.

On your behalf, we will:

  • Liaise with different parties to help you
  • Manage the process so you don’t have to
  • Provide you with the best repair quote; not the lowest
  • Ensure the repair quote is adequate to repair all of the damage

How we work on your behalf

We specialise in insurance repairs for domestic and commercial properties. Whether you’re a business owner, a homeowner, or a landlord, you can depend on us to deal with the inconvenience when disaster strikes.

Wrap-around support

Our building and repair experience, design services and wrap-around project management support will help you get back to normal with the least stress possible.

We’re specialists because this is all we do.

We specialise in insurance repairs and reinstatement work on a daily basis, so we recognise secondary damage which may not be visible to the untrained or standard builder’s eye (such as smoke, and moisture damage).

We leave no stone unturned. Your insurer will be informed of the full extent of any damage and your settlement should reflect the real cost of restoring your property back to its pre-loss condition.

Who we are

Our team includes insurance repair specialists, independent loss assessors, plasterers, plumbers, roofers, joiners, kitchen fitters, electricians, carpenters - and of course Joanne, who is personally involved in each project to make sure your repairs and service are of the highest possible standard.

And we can’t forget about Joanne’s penchant for interior design of course. That’s not a service you’ll get from many builders!

Our positive ethos

We understand that staying positive is likely to be the last emotion you’re feeling when disaster strikes – but we can assure you, from working with many individuals in your similar situation, that things do get better.

How we work on your behalf

We specialise in insurance repairs for domestic and commercial properties. Whether you’re a business owner, a homeowner, or a landlord, you can depend on us to deal with the inconvenience when disaster strikes.

Request a free survey

Do you need a building quote from a reputable company that specialises in insurance repairs?

Or why not take advantage of a free loss assessment from one of our independent loss assessor partners?

Complete the form below - our team is ready and on hand to help.

Here’s what our clients say about us

Action Insurance took away all the stress...

Action Insurance took away all the stress and pressure of having to deal with insurers and workmen. They ensure the client is kept well informed of everything going on and endeavour to keep within the timescales promised, with little disruption.

Sabeha Toorawa

Preston

Joanne and her team did all the work on my property when I had a fire which decimated the first floor. They were easy to deal with, completed the work in a timely manner and talked through all the options with me. I would definitely recommend them to anyone who has had a claim on their insurance.

Amanda Clark

I whole–heartedly recommend Joanne and her team at Action Insurance. Living in Portsmouth, as I do, and dealing with a property over 200 miles away could easily have been extremely stressful. Joanne, never more than a ‘phone call away, was organised, efficient and helpful. A job very well done!

Christine Stokes

We are landlords of a few properties and one had a fire. Luckily no one was hurt but we found ourselves in a situation we had no clue where to start. Our letting agent recommended Joanne and her company. She worked closely with a loss assessor and between them they made an extremely distressing time much easier to cope with.

She got all the quotes for the works needed and just got on with what needed to be done to bring the property back to its original state. She only contacted me if I needed to choose something like carpets, kitchen. I would have no qualms at recommending Joanne and her team. They are extremely professional and have done an amazing job. Thank you!

Janet Louise Fedden

Joanne was fantastic and managed everything from start to finish taking all the stress away from me.

Would highly recommend, great service.

Beth Howards

Atherton, Manchester

Very impressed with Action Insurance Repair. I just wanted everything sorting with minimal input from myself.
Joanne and her team took care of everything swiftly and smoothly even in the middle of a pandemic!!

Michael Calvert

A Landlord’s Perspective

I contacted Action Insurance Repair after discovering that there had been a fire to the flat that I rented out. To make matters even worse I was devastated to discover that the damage wasn’t covered by my insurance policy.

It was a very stressful situation, however contacting Joanne was the best thing I could have done. Joanne provided me with a competitive quote, and I just handed the keys over to her and she took care of everything for me. The work that her team completed was great, finished in a matter of weeks and it meant that I didn’t have to get involved.

I would definitely recommend AIR to any friends and family, in fact I already have to my partner who has used them to re-slate his roof.

Mrs Collinson, Colne

Thank you for all your help so far and good luck with the tender, we hope you win it

Joanne was responsible for renovation after a fire at our property.

She did a fantastic job in organising and overseeing all the work done by various tradesmen, ensuring all the finishing touches were carried out to an excellent standard.

I would recommend her services to anyone as not only are standards high but it removes all the stress in dealing with all the components of the project.

Pete Connelly

Very impressed with Action Insurance Repair.

Just wanted everything sorting with minimal input from myself. Joanne and her team took care of everything swiftly and smoothly even in the middle of a pandemic!!

Michael Calvert

Leyland, Preston