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Knowledge Centre

Here you will find our latest articles, suggestions and case studies on how insurance claims and repairs can be straightforward, and stress-free.

08 January 2025

Choosing the Right Builder: The Key to Smooth Home Insurance Repairs

When your home suffers damage—whether from fire, flood, storm or another unfortunate event, it can be a stressful and uncertain time. The last thing you want is added hassle when it comes to repairs. That’s why choosing the right builder, particularly one who understands the nuances of the insurance sector can make all the difference in getting your home back to its best.

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08 January 2025

8 Tips to Stay Fire Safe This Holiday

Christmas is the season for joy, warmth and spending time with loved ones. But it’s also a time when fire and smoke damage becomes more common.

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02 December 2024

My Insurance Company Is Offering Me a Cash Settlement, Should I Accept It?

If you’ve recently dealt with property damage, your insurance company might be offering you a cash settlement.

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02 December 2024

Winter-Proof Your Home: How to Avoid Burst Water Pipe Repairs

As winter approaches, the risk of frozen and bursting water pipes becomes a real concern for homeowners… or at least it should do.

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05 November 2024

REFERRAL CASE STUDY: RESTORING A CHINESE RESTAURANT AFTER IMPACT DAMAGE

Tangs Chinese Restaurant was introduced to Action Insurance Repair by one of our loyal customers, following accidental impact damage. The loyal customer, also one of our referral partners, knew that we could help!

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05 November 2024

THE ONGOING BATTLE AGAINST MOULD: 5 REASONS BLEACH WON’T WORK AGAINST BLACK MOULD

With Winter en route, and the cost of living still having an impact on how often and how much we can heat our homes, we’re expecting another ‘Winter of Discontent’, when it comes to mould taking a grip... Here are five reasons you can share with your clients, landlords and tenants, to mitigate risk to property and health.

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05 November 2024

CASE STUDY: Mr & Mrs Cain Uninsured Frozen Pipes

12 months ago, a water pipe burst in a traditional three-bedroom semi-detached house in Duxbury, Chorley. Our client notified their insurer who took nine months to decide that they would not accept liability for the claim, however in the meantime, the damage became progressively worse...

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04 November 2024

Winter Is Coming: Agent Tips for Landlords

As we’re fast heading into winter, and potentially freezing weather, it would be prudent to advise your landlords to review their insurance policies, in case of insurance policy caveats around their properties being empty.

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04 November 2024

How to Survive a Property Insurance Repair: 5 Tips for Herding Cats (AKA Multiple Trades)

Managing multiple trades working on one property is complex, at best. Herding cats is another way of looking at it! After more than 15 years in the property damage repair business, we’ve learned a lot about how to handle these complex and emotional situations while delivering great results. Here are five key things we keep in mind during every project.

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