Last December, we came across a very interesting article in the Insurance Times where award-winning insurance brokers Romero Insurance detailed how they’re changing their service propositions to meet the challenges of 2021. For them, this includes investing in a full-service claims department to help their clients when they need it most. According to Simon Mabb, MD of Romero Insurance Brokers, “this means we’re able to quickly respond to our clients’ needs when things go wrong, as well as developing technology to streamline the process for ourselves and the clients”.
This article got us thinking: not every insurance brokerage has the means to have an in-house claims team, but what if you could offer the same service to your clients at no additional cost to you? At Action Insurance Repair, we’ve been partnering with insurance brokers for over 12 years, and we know just how valuable it can be to have a hands-on team to help your clients with their insurance claims and repairs.
Dealing with an insurance claim can be incredibly stressful, not to mention time-consuming, and managing a full team of builders during the repairs process is not an easy task. At Action Insurance Repair, we work alongside loss assessors who can deal with the entire claim on the policyholder’s behalf. We offer a complete project managed repair service offering all trades under one roof to take the hassle from the client of self-managing the repairs and organising and scheduling work or several different contractors.