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CELEBRATING 15 YEARS... Our First Ever Property Insurance Repair Project - A Case Study!

14 July 2023

Slade Lane Neighbourhood Centre was one of our first-ever projects and was a referral from Arthur Doodson Insurance brokers, now known as Integro.

Following a break-in at the community centre the manager, Pat Coleman, was struggling to find a company that would quote for the work that needed doing.

Challenge

The project needed different work doing, across various trades including joinery, plastering, glazing and redecorations.

But because it was only a small job with little bits for each trade, tradesmen wouldn’t even turn up to take a look at it, never mind providing a quote!

How we helped

The community centre was well used by the local community and the team worked hard to provide a good service to its visitors, so we at Action Insurance Repair were happy to help.

We provided a quote across all the trades – and because we already had excellent contacts at this point, everyone was pleased to be a part of it.

Where we are now

We ended up repairing the property twice more over the following years, as it was sadly often targeted by thieves and vandals.

Testimonial:

“Thank you very much for all your help. I was fighting a losing battle trying to organise repairs. Whoever I phoned was not interested because it was not a big repair job – but it was big to me, and we had been trying for months to sort it.

You organised joiners, glazers and painters for me - they were all great and worked very well/cleaned everywhere behind them and were very efficient and polite.

I will recommend your business to anyone that needs help with insurance repairs in the future and thank all the workmen that came - they went above and beyond what they were supposed to do.”